Mandarin Oriental Hong Kong

Know Before You Go

• Reservations are required for spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
• Fees: Fee for buffet breakfast: approximately HKD 372 for adults and HKD 251 for children Fee for in-room wireless internet: HKD 190 per day (rates may vary) Fee for in-room wired internet: HKD 190 per day (rates may vary) Fee for wireless internet in public areas: HKD 190 per 24-hour period (rates may vary) Fee for wired internet in public areas: HKD 190 per 24-hour period (rates may vary) Valet parking fee: HKD 600 per night (in/out privileges) Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) Rollaway bed fee: HKD 678.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• Guests will receive an email within 24 hours before arrival with check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.