Shangri-La Boracay

Know Before You Go

• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• A car is not required for transportation to and from this property.
• Contactless check-in and contactless check-out are available.
• Fees: Fee for full breakfast: approximately PHP 1528 for adults and PHP 1528 for children Rollaway bed fee: PHP 6200 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: Deposit: PHP 15000 per night Destination fee: PHP 300 per person, per stay.
• This fee does not apply to children under 6 years of age.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property provides roundtrip shuttle and boat transfer service to and from Caticlan (MPH) Airport.
• Transfer service from Kalibo (KLO) Airport is available for a surcharge.
• To guarantee transfers, guests must contact the property with their flight details before their expected arrival.
• The listed child breakfast fee applies to guests age 11 and younger.

Special Checkin Instructions

• This property offers transfers from the airport.
• To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation.
• To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• To enter the island, all guests must present a printed copy of their hotel booking reservation.
• Guests planning to arrive between 7 PM-7 AM will be charged an additional PHP 1,000 per room for the speedboat transfer, and must contact this property in advance.
• Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.