Shangri-La Yuanqu, Suzhou

National Ratings

Property class, provided by our rating system, is based on property type, amenities, and services.

Know Before You Go

• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Fees: Fee for buffet breakfast: approximately CNY 158 for adults and CNY 79 for children Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) Rollaway bed fee: CNY 350.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• The listed child breakfast fee applies to guests age 11 and younger.

Special Checkin Instructions

• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.