Novotel Bali Nusa Dua - Hotel & Residences

Renovation

• In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM).
• Seclusion Day typically falls in March or April (dates subject to change each year).
• Check-in and check-out will not be possible on that date.
• Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Know Before You Go

• Pool access available from 8 AM to 8 PM.
• Reservations are required for spa treatments.
• Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• A car is recommended for transportation to and from this property.
• Contactless check-in and contactless check-out are available.
• Fees: Fee for buffet breakfast: approximately IDR 220000 to 220000 for adults, and IDR 110000 to 110000 for children Airport shuttle fee: IDR 385000 per vehicle (one-way, maximum occupancy 4) Rollaway bed fee: IDR 500000.0 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.