Hotel Riu Palace Tropical Bay - All Inclusive

Know Before You Go

• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• A car is not required for transportation to and from this property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• Guests will receive an email within 2 weeks before arrival with check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• This property does not permit name changes on reservations.
• The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
• When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.