Royal Lagoons Resort & Aqua Park Families and Couples ONLY

Know Before You Go

• Pool access available from 8:30 AM to 5:00 PM.
• A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24. A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1. One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide a negative COVID-19 test result.
• The negative COVID-19 test result requirement applies to all guests aged 11 and up, and the test must have been administered no more than 48 hours prior to check-in.
• Fees: Airport shuttle fee: USD 18 per person (one-way) Uncovered self parking fee: USD 4 per day Crib (infant bed) fee: USD 25.0 per day Rollaway bed fee: USD 40.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• At check-in, guests must provide a negative COVID-19 test result.
• The negative COVID-19 test result requirement applies to all guests aged 11 and up, and the test must have been administered no more than 48 hours prior to check-in.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• This property’s All Inclusive rate plans include local alcoholic beverage service from 10:30 AM to 11 PM only.
• Please note that local wine is served during lunch and dinner meals only.
• It is this property’s policy to only accept bookings by married couples and families.
• Couples will be required by the property to present proof of marriage at the time of check-in.