One&Only Mandarina

Know Before You Go

• Pool access available from 10:00 AM to 6:00 PM.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access.
• Guests can contact the property for details using the contact information on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section).
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• Fees: Pet fee: USD 50 per accommodation, per stay Service animals are exempt from fees Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) Rollaway bed fee: USD 35.00 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve high chair
• This property accepts credit cards and debit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a fire extinguisher and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.