Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Know Before You Go

• Reservations are required for spa treatments.
• Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• A car is recommended for transportation to and from this property.
• Fees: Late check-out fee: USD 15 (subject to availability) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city: USD 3.10 per accommodation, per night.
• This tax does not apply to children under 12 years of age.
• Sanitation services: USD 4.73 per night We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions and key retrieval information.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• Unlimited a la carte themed dining is available by reservation only, and is subject to availability.
• Reservations can be made upon arrival.
• This property enforces a dress code in the themed dining venues.