Hyatt Regency Koh Samui

Important information:

• •Deposit: 2000 THB per room per night
• •Children 0–12 yrs: extra bed available
• •Extra bed: not included (1899 THB per guest per night)
• •Pets: not included (1500 THB per guest per stay)
• •Since October 2017, all owners of quadrocopters and other unmanned aerial vehicles (drones) are required to register their devices with the National Television and Radio Commission of Thailand (NBTC). In case of violation of the order, Thai law provides for a penalty of up to five years in prison and / or a fine of up to 100 thousand baht (about 3 thousand US dollars).
• •Mandatory gala dinner fees may apply at Thailand hotels. Guests should contact the hotel directly for more information.
• •Under the new immigration procedures, effective May 1, 2025, all foreign nationals entering Thailand by air, land or sea must complete the Thailand Digital Arrival Card (TDAC) online form on the official website of the Bureau of Immigration of Thailand three days prior to arrival.
• •Front desk is open 24/7.
• •For Christmas and New Year's Eve dinners, guests may be charged separately at the hotel.
• •Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• •The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• •This property advises that enhanced cleaning and guest safety measures are currently in place.
• •Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
• •Personal protective equipment, including masks, will be available to guests.
• •Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
• •Contactless check-in and contactless check-out are available.
• •Individually-wrapped food options are available through room service.
• •This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and GBAC STAR (Hyatt).
• •Enhanced food service safety measures are in place.