Hard Rock Hotel Pattaya

Renovation

• The property will be renovating from May 1 2025 to August 31 2026 (completion date subject to change).
• The following areas are affected: Exterior Hallway Lobby Select guestrooms Guests will have access to the following alternate facilities during the

Renovation

Business facilities Health club Outdoor pool Recreational facilities

Renovation

• work will only be conducted during business hours.
• Every effort will be made to minimize noise and disturbance.

Know Before You Go

• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
• Fees: Fee for buffet breakfast: approximately THB 600 to 1765 for adults, and THB 300 to 883 for children Airport shuttle fee: THB 2800 per vehicle (one-way, maximum occupancy 2) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: Deposit: THB 1000.00 per accommodation, per day We have included all charges provided to us by the property.
• Breakfast is not included in the Breakfast rate for children aged 4-11 when sharing existing bedding with their parent; additional fees of THB 300 per child per day apply for breakfast, collected at the property.
• The breakfast fee increases to THB 883 per child, per day who share existing bedding with their parent and booked in the ‘Rock Royalty Sea View - Newly Renovated, ‘Rock Royalty City View - Newly Renovated’ and ‘Gold Suite - Newly Renovated’ room types; the fee includes breakfast and club lounge access.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property has a strict no-smoking policy in all guestrooms.
• Violators will be subject to a fine (THB 5,000).

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• Breakfast is not included in the Breakfast rate for children aged 4-11 when sharing existing bedding with their parent; additional fees of THB 300 per child per day apply for breakfast, collected at the property.
• The breakfast fee increases to THB 883 per child, per day who share existing bedding with their parent and booked in the ‘Rock Royalty Sea View - Newly Renovated, ‘Rock Royalty City View - Newly Renovated’ and ‘Gold Suite - Newly Renovated’ room types; the fee includes breakfast and club lounge access.
• Halal set breakfast is available and must be requested in advance.