Al Ain Rotana Hotel

Renovation

• The following facilities or services will be unavailable from June 29 2026 to August 25 2026 (dates subject to change): One of the swimming pools The following facilities are closed seasonally each year.
• They will be closed from June 29 to August 25: One of the swimming pools

Know Before You Go

• Pool access available from 6:00 AM to 9:30 PM.
• Reservations are required for massage services.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section).
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• A car is not required for transportation to and from this property.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Fees: Fee for buffet breakfast: approximately AED 127 for adults and AED 64 for children Airport shuttle fee: AED 150 per vehicle (one-way, maximum occupancy 3) Pet deposit: AED 500 per stay Pet fee: AED 175 per pet, per night Housekeeping is available for an additional fee Rollaway bed fee: AED 150.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available Parties and events are allowed on site Long-term renters welcome Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• All guests must show a valid passport or valid UAE national ID (if applicable) at check-in.
• This is the only form of identification that is accepted at this property.