Swiss Hotel Apartments - Lugano

National Ratings

• Hotelstars Union assigns an official star rating for properties in Switzerland.
• This property is rated 5 stars.

House Rules

Children welcome No pets or service animals No smoking

Know Before You Go

• No pets and no service animals are allowed at this property.
• Guests can access their rooms with a mobile device.
• Fees: Airport shuttle fee: CHF 700 per vehicle (one-way, maximum occupancy 7) Rollaway bed fee: CHF 60.0 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city: CHF 2.00 per person, per night.
• This tax does not apply to children under 14 years of age.
• Tourism fee: CHF 0.15 per person, per night A damage deposit of CHF 500 will be collected before check-in.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Host has indicated there is a carbon monoxide detector on the property
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a fire extinguisher and a first aid kit

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• The front desk is open daily from 8:00 AM - 8:00 PM.
• This property doesn't offer after-hours check-in.
• To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
• Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details.
• The front desk is staffed during limited hours.
• Information provided by the property may be translated using automated translation tools.