Melia Whale Lagoon Maldives Resort

Know Before You Go

• No pets and no service animals are allowed at this property.
• Fees: Airport shuttle fee: USD 552 per person (roundtrip) Airport shuttle fee per child: USD 300 (roundtrip), (from 1 to 11 years old) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city: USD 12 per person, per night.
• This tax does not apply to children under 2 years of age.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Parties and events (including weddings) are allowed on site
• Safety features at this property include a fire extinguisher and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• Guests must transfer to the property via Floatplane and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation.
• This property offers transfers from the airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation.
• This property doesn't offer after-hours check-in.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• Seaplane transfers are carried out by Trans Maldivian Airways (TMA) who provide the resort with confirmed flight schedules the evening prior to arrival/departure.
• Seaplanes are operational only in daylight hours.
• Shared seaplane transfers may be combined with guests from nearby resorts and may have possible stops en-route (one or multiple stops) before arriving at the resort.
• Seats for seaplane transfer for any reservation received later than 72 hours prior to the guest arrival are subject to availability.
• Reservation will only confirm the booking after getting the confirmation from TMA.
• Seaplane fares are subject to change in the event that new taxes are introduced or if a fuel surcharge is levied.
• Seaplane departure timings are scheduled by TMA and are subject to change.
• For arrival: Seaplane transfers can be arranged for international flights arriving in Maldives between 6 AM and 3:30 PM.
• For departure: Seaplane transfers can be arranged for international flights departing Maldives from 9 AM onwards.
• Guests arriving or departing outside of these hours are advised to book a local hotel room in Male or a nearby island at their own cost.
• Seaplane transfer will be arranged for the next day and any payment made for the previous night will be charged as guarantee for early check-in.
• Additional (extra) seaplane transfer arrangements can be arranged on request and are subject to an extra charge of 60% of the return airfare per person including children.
• Private seaplane transfer can be arranged on request; rates and availability are subject to change.
• Guests may use the TMA VIP Lounge in the seaplane terminal with access to light refreshments, tea, coffee, and soft beverages on arrival day.
• The waiting time at the TMA VIP Lounge is approximately 2-3 hours from the time of check-in for the seaplane transfer, depending on the international flight schedule.
• There may be further delays or cancellation due to inclement weather conditions or seaplane maintenance requirements.
• The resort will not be responsible for the additional charges in the event of delays or cancellations due to force majeure, weather conditions or maintenance requirements.
• The resort will not be responsible for guests who miss their international flights or connections.
• Luggage allowance is 20 kilograms per person and 5 kilograms hand luggage (one bag).
• Any amount over this will be charged an additional USD 5 per kilogram and may be subject to delivery delay.
• Baggage items that weigh more than 32 kilograms will not be permitted on board unless repacked in lighter luggage.
• Price and weight restrictions are subject to change at the discretion of the service provider.
• Guests must arrange seaplane transfers (surcharge) from Male International Airport to the property.
• To arrange transfers, guest inform the resort at least 7 days in advance and provide the complete name of the guest(s) travelling along with flight details and the age of the children, if any, and the arrival and departure details.