Serhs Experience Suites

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Dining

Grab a bite to eat at one of the hotel's many dining establishments, which include 5 restaurants and 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 3 bars/lounges. A complimentary continental breakfast is served daily from 6:30 AM to 10:00 AM. Business, Other Amenities Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Dunes Park - 0.1 km / 0.1 mi Natal Convention Center - 1.3 km / 0.8 mi Craft Fair of Ponta Negra - 1.9 km / 1.2 mi Praia Shopping - 1.9 km / 1.2 mi Artesanato Potiguar Shops - 2 km / 1.3 mi Artesanato Villarte Shops - 2.2 km / 1.4 mi Artesanato Shopping Mall - 2.3 km / 1.4 mi Dunnas Shopping Mall - 2.4 km / 1.5 mi Seaway Shopping Mall - 3 km / 1.9 mi Morro do Careca - 3.5 km / 2.2 mi Neópolis Shopping Mall - 3.6 km / 2.2 mi Nordestão - Rota do Sol - 3.6 km / 2.2 mi Ponta Negra Beach - 3.9 km / 2.4 mi Frasqueirao Stadium - 4.2 km / 2.6 mi Mae Luiza Lighthouse - 7.3 km / 4.5 mi The nearest major airport is Natal (NAT-Governador Aluizio Alves Intl.) - 47.7 km / 29.6 mi Spoken Languages Portuguese English Spanish Know Before You Go: Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children may not be eligible for complimentary breakfast. Fees: Service fee: 10 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Destination fee: BRL 4 per accommodation, per night We have included all charges provided to us by the property. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Special Checkin Instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Checkin Time: 3:00 PM Checkin End Time: midnight Checkin Minimum Age: 18 Checkout Time: 12:00 PM