Hotel Palazzo San Lorenzo & SPA

Important information:

• •Pets: not included (30 EUR per guest per stay)
• •A cleaning tax is not included in the reservation price and is payable separately at the hotel.
• •Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information.
• •Front desk is open 24/7.
• •All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• •Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• •Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• •One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
• •Only registered guests are allowed in the guestrooms.
• •Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• •This property advises that enhanced cleaning and guest safety measures are currently in place.
• •Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• •Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• •Contactless check-in and contactless check-out are available.
• •This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).
• •You'll be asked to pay the following charges at the property:
• •A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• •A tax is imposed by the city: From 1 March - 31 October, EUR 2 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.
• •A tax is imposed by the city: From 1 November - 28 February, EUR 0 per person, Per day, up to 5 nights. This tax does not apply to children under 12 years of age.
• •We have included all charges provided to us by the property.
• •The following fees and deposits are charged by the property at time of service, check-in, or check-out.
• •Facilities fee: EUR 20 per person, per day and includes use of: sauna; spa tub; spa
• •The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.