The Ocean Suites

Know Before You Go

• 24-hour pool access Reservations are required for golf tee times, massage services, and spa treatments.
• Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.
• Fees: Fee for local cuisine breakfast: approximately VND 230000 for adults and VND 230000 for children Airport shuttle fee: VND 550000 per vehicle (maximum occupancy 12) Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) Crib (infant bed) fee: VND 250000.0 per night Rollaway bed fee: VND 500000.0 per night High chair fee: VND 150000 per night Towels fee: VND 50000 per person, per night (or guests may bring their own) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: Cash Breakage deposit: VND 2000000 per stay We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available Noise-free guestrooms cannot be guaranteed
• Safety features at this property include window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• The check-in location differs from the property location.
• Check-in location: [Villa , The Ocean Villas, Truong Sa, Hoa Hai, Ngu Hanh Son, Da N].
• To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation.
• Guests will be asked to provide the property with a copy of their passport before arrival.
• Guests will receive an email within 48 hours before arrival with check-in instructions and key retrieval information.
• Front desk staff will greet guests on arrival at the property.
• A virtual front desk provides assistance to guests.
• Guests are recommended to download the property's KakaoTalk, WhatsApp, Line, Wechat, Imess mobile app before check-in.
• Information provided by the property may be translated using automated translation tools.