Grand Mercure Hangzhou Qingshan Lake

National Ratings

Property class, provided by our rating system, is based on property type, amenities, and services.

Know Before You Go

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• Fees: Fee for buffet breakfast: approximately CNY 98 for adults and CNY 49 for children The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments, and cash Mobile payment options include: Alipay and WeChat Pay This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Special Checkin Instructions

• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.