Citadel Inn Hotel & Resort

Know Before You Go

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one.
• To learn more, you can reach out to the property via the contact details included on your booking confirmation.
• The property may charge for this assistance, even if you end up cancelling your reservation.
• All arrangements are solely between the property and yourself.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Fees: Fee for full breakfast: approximately UAH 700 for adults and UAH 700 for children Pet fee: UAH 2000 per pet, per day Service animals are exempt from fees Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) Rollaway bed fee: UAH 3150.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city: UAH 86.47 per person, per night An effective city/local tax rate of 1.00 percent will be charged We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property is equipped with a generator ensuring electricity is available 24 hours a day.
• This property features an additional safety feature, an air raid shelter.

Special Checkin Instructions

• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.