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Rooms
Make yourself at home in one of the 203 air-conditioned rooms featuring indoor private hot tubs and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include phones, as well as safes and desks.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 14 outdoor pools, you can spend some time at the private beach.
Dining
Grab a bite to eat at one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Visit one of the 2 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM. Business, Other Amenities Featured amenities include complimentary wired internet access and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Playa Paraiso Golf Course - 4.8 km / 3 mi Cirque du Soleil Boutique at Vidanta Riviera Maya - 5.4 km / 3.4 mi Nicklaus Design Golf Course - 5.9 km / 3.6 mi Paradise Beach - 7.1 km / 4.4 mi Dr. Alfredo Barrera Marin Botanical Garden - 7.1 km / 4.4 mi Sanctuary of Hope and Time Capsule - 7.1 km / 4.4 mi Monumento Ruta de los Cenotes - 9 km / 5.6 mi Maroma Beach - 10.2 km / 6.4 mi Jungle Spa - 10.9 km / 6.8 mi Puerto Morelos Town Square - 11.2 km / 7 mi San Jose Catholic Parish - 11.2 km / 7 mi Ojo de Agua Beach - 11.3 km / 7 mi Faro Inclinado - 11.3 km / 7 mi Puerto Morelos Artists’ Cooperative - 11.5 km / 7.1 mi Virgen Beach - 13.1 km / 8.2 mi The nearest airports are: Cancun Intl. Airport (CUN) - 32.6 km / 20.2 mi Cozumel Intl. Airport (CZM) - 57.5 km / 35.7 mi The preferred airport for El Dorado Casitas Royale, All & More Inclusive - Adults Only is Cancun Intl. Airport (CUN). Spoken Languages English French Spanish Know Before You Go: Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property. No pets and no service animals are allowed at this property. Guests can access their rooms with a mobile device. Fees: A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Special Checkin Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Checkin Time: 3:00 PM Checkin End Time: anytime Checkin Minimum Age: 18 Checkout Time: 12:00 PM
Hotel policies:
Check-in: 3:00
Check-out: 12:00
Km 45, Carretera Cancun - Tulum, Playa del Carmen, MX