Troia Design Hotel

Know Before You Go

• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Cashless payment methods are available for all transactions.
• Fees: Airport shuttle fee: EUR 215 per vehicle (one way) Self parking fee: EUR 10 per night Late check-out is available for a fee (subject to availability) Facilities fee: EUR 10 per person and includes use of: spa The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: Spa access policy: Fees of EUR 10/hour per person, plus EUR 5 per person for each additional hour apply.
• For guests with scheduled spa services, spa access is included (subject to availability) under the following conditions: Services of 25 minutes or more include 1 hour of spa access before or after the appointment, and services of 50 minutes or more include 2 hours of spa access before or after the appointment.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a fire extinguisher and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• Front desk staff will greet guests on arrival at the property.
• The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
• Other arrangements must be coordinated with the property prior to arrival.
• Information provided by the property may be translated using automated translation tools.