Racha (Sha)

Know Before You Go

• Pool access available from 7:00 AM to 7:00 PM.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• Fees: Airport shuttle fee: THB 1942 per vehicle (one way) Rollaway bed fee: THB 2100.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: New Year's Eve (December 31) Gala Dinner per adult: THB 5885 New Year's Eve (December 31) Gala Dinner per child: THB 2942.50 (from 4 to 12 years old) We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• This property uses solar energy
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• Guests must transfer via boat to the property.
• Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking.
• This property offers transfers from the airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• This property is only accessible by boat.
• Guests must arrive at Racha Lounge, next to Chalong Pier, 30 minutes prior to boat departure (surcharge).
• Racha Lounge is located at 42/12-13 Moo 5, Rawai, Muang, Phuket 83130, approximately 60 minutes from Phuket International Airport.
• The boat from Chalong Bay to Racha departs at 11:30 AM, 1 PM, and 4 PM.
• Guests landing in Phuket after 2:30 PM are advised to book a local hotel room.
• The return boat from Racha to Chalong Bay, departs at 8 AM, 11 AM, and 3 PM.
• Guests must reserve boat transfer at least 24 hours in advance (subject to availability and weather conditions).