Santhiya Koh Yao Yai Resort & Spa

Know Before You Go

• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Fees: Fee for English breakfast: approximately THB 890 for adults and THB 445 for children The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: New Year's Eve (December 31) Gala Dinner per adult: THB 3600 New Year's Eve (December 31) Gala Dinner per child: THB 1800 (from 2 to 11 years old) We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• Guests must transfer via boat to the property.
• Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking.
• This property offers transfers from the ferry terminal (surcharges may apply).
• To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation.
• This property doesn't offer after-hours check-in.
• To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• This property is accessible only by boat (surcharge) from Ao Por Grand Marina (Phuket) to the resort at 11 AM, 1 PM, and 4 PM from May to October and returning from the resort at 10 AM, noon, and 3 PM.
• The departure schedule from November to April leaving Ao Por Grand Marina is 11 AM, noon, 1 PM, 2 PM, and 4 PM and returning from the resort at 10 AM, 11 AM, noon, 1 PM, and 3 PM.
• Passengers are required to arrive at least 30 minutes prior to their scheduled departure time.
• Guests must pay the speedboat fee in advance online or at the property on arrival.
• Roundtrip speedboats are available for up to 10 persons between dawn and dusk, subject to weather conditions.
• Speed boat transfers must be reserved 2 days in advance of arrival, or at time of booking the reservation.
• This is a certified Thailand SHA Plus property.
• Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.