Hepburn at Hepburn

Know Before You Go

• Children 17 years old and younger are not permitted at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• Fees: Early check-in fee: AUD 25.00 (subject to availability) Late check-out fee: AUD 25.00 (subject to availability) Credit card charges are subject to a surcharge of 1.5 percent The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Cashless transactions are available
• Onsite parties or group events are strictly prohibited
• Safety features at this property include a fire extinguisher and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• The front desk is open daily from 10:00 AM - 5:00 PM.
• To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
• If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation.
• Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information.
• The front desk is staffed during limited hours.
• Quiet hours are enforced at the property from 10:00 PM to 9:00 AM.
• Information provided by the property may be translated using automated translation tools.