Occidental At Xcaret Destination

Know Before You Go

• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• Some facilities may have restricted access.
• Guests can contact the property for details using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city: USD 3.41 per accommodation, per night We have included all charges provided to us by the property.

Checkin Instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 21 years old This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a smoke detector, a security system, and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• The All-Inclusive rate plan does not include room service.
• Fees apply for this service.