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From €0.00
Rooms
Make yourself at home in one of the 320 air-conditioned rooms featuring minibars and LCD televisions.
Rooms
have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, an outdoor tennis court, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
Dining
Enjoy international cuisine at La Hacienda, one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM. Business, Other Amenities Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This property has 2013 square feet (187 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Attractions
Know Before You Go
Mandatory Fees
Checkin Instructions
Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) This property accepts credit cards; cash is not accepted Some water is reused through a grey water recycling system Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Special Checkin Instructions
Hotel policies:
Check-in: 3:00
Check-out: 12:00
Carretera Federal Chetumal, km. 299, Playacar