The Residence Maldives Resort

Know Before You Go

• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Free in-room WiFi has a 2-device limit.
• WiFi in public areas is also free and has a 2-device limit.
• Fees: Airport shuttle fee: USD 528 per person (roundtrip) Airport shuttle fee per child: USD 448 (roundtrip), (up to 11 years old) Rollaway bed fee: USD 154.40 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: Christmas Eve (December 24) Gala Dinner per adult: USD 270 Christmas Eve (December 24) Gala Dinner per child: USD 135 (from 3 to 12 years old) New Year's Eve (December 31) Gala Dinner per adult: USD 360 New Year's Eve (December 31) Gala Dinner per child: USD 180 (from 3 to 12 years old) A tax is imposed by the city: USD 12.00 per person, per night.
• This tax does not apply to children under 2 years of age.
• Airplane and boat transfer per adult: USD 528 (roundtrip) Transfer service fee per child: USD 448 (roundtrip), from 1 to 11 years old Additional fee for children (from 13 years old to 17 years old): USD 405 per person, per stay We have included all charges provided to us by the property.
• The additional fee covers transfer fees for guests ages 13-17.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• Guests must transfer via Airplane and boat to the property.
• Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking.
• This property offers transfers from the airport (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• Guests must arrange transfers (surcharge) from Male International Airport to the property, which is a 55 minute flight to Kooddoo domestic airport and then 7 minutes by speedboat to the resort.
• Baggage allowance is 20 kg per person and 5 kg for carry-ons; excess baggage fees are payable at the airport.
• To guarantee transfers, guests must contact the property with their flight details at least 7 days before their expected arrival.
• Please contact the hotel office using the information on the confirmation received after booking.
• The transfer flights operate between 5 AM and 11:30 PM.
• The additional fee (payable at the property) covers mandatory transfer fees for guests ages 13-17.