Rixos Borovoe hotel

Important information:

• •Deposit: 50000 KZT per room per stay
• •Extra bed: not included (15000 KZT per guest per night)
• •Cot / crib: not included
• •Front desk is open 24/7.
• •From 02/22/2026 to 03/05/2026 (inclusive) The pool, saunas and hammam in the SPA will be closed for maintenance. The gym will be available as usual from 02/24/2026. On February 22-23, the gym will also be closed for maintenance. Massage and cosmetology services are provided daily from 11:00 AM to 08:00 PM in accordance with the SPA menu and require prior reservation.
• •Buffet breakfast is served from 07:30 AM to 10:30 AM.
• •Lunch on the Swedish line – from 01:00 PM to 04:00 PM.
• •Dinner on the Swedish line – from 07:00 PM to 10:00 PM.
• •Lunch included in the full board is provided on the day of arrival and does not apply on the day of departure.
• •In the room categories "Deluxe Double Room with Forest View", "Deluxe Double Room with Lake View" the maximum occupancy is 2 adults and 2 children up to 12 years old in the existing beds. Up to 1 extra bed for a child up to 12 years old is available and can be installed in the room for an additional fee.
• •In the room categories "Junior Suite with Forest View", "Junior Suite with Lake View" the maximum occupancy is 2 adults and 3 children up to 12 years old in the existing beds. Up to 1 extra bed for a child up to 12 years old is available and can be installed in the room for an additional fee.
• •In the room categories "Junior Suite Premier with Lake View", "Junior Suite Premier with Forest View", "Family Suite", "Presidential Suite" the maximum occupancy is 3 adults and 2 children up to 12 years old in the existing beds. A maximum of 1 extra bed is available for a child under 12 years old and can be added to the room for an additional fee if not used by the 3rd adult.
• •In the room category "Family Villa", "Penthouse Suite" the maximum occupancy is 4 adults and 2 children under 12 years old in the existing beds. A maximum of 2 extra beds are available for children under 12 years old and can be added to the room for an additional fee.