Whitsunday Reflections

House Rules

Children welcome No pets, service animals welcome No smoking

Know Before You Go

• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.
• Fees: Airport shuttle fee: AUD 36 per person (roundtrip) Airport shuttle fee per child: AUD 18 (roundtrip), (from 3 to 12 years old) Late check-out is available for a fee (subject to availability) Crib (infant bed) fee: AUD 100.0 per stay Rollaway bed fee: AUD 100.0 per stay The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property WiFi is limited to 500 MB per guestroom, per day.
• A surcharge applies for additional usage.

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• The front desk is open during the following times: Monday - Friday: 9:00 AM - 5:00 PM To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
• If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• Reception hours are 9 AM-5 PM Monday-Friday and 9 AM to noon on Saturday, Sunday, and public holidays.
• Guests arriving outside of these hours should contact the property in advance using the information on the booking confirmation.