OUTRIGGER Phi Phi Island Resort

Renovation

• The following facilities or services will be unavailable from May 8 2026 to July 31 2026 (dates subject to change): One of the dining venues
• Recreation facilities Spa

Know Before You Go

• Pool access available from 8:00 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Fees: Airport shuttle fee: THB 2200 per person (one-way) Airport shuttle fee per child: THB 2200 (one-way), (from 4 to 11 years old) Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• Guests must transfer via boat and shuttle to the property.
• Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking.
• This property offers transfers from the ferry terminal and airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
• Other arrangements must be coordinated with the property prior to arrival.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• This property provides shared speedboat (surcharge) transfer service to/from Royal Phuket Marina; this service includes shared transportation to/from Phuket International Airport only.
• Guests already staying in Phuket are requested to arrange their own transportation to Royal Phuket Marina.
• Guests traveling from hotels in Krabi or from Krabi International Airport, will be required to arrange their own transportation.
• Speedboat schedule: Depart from OUTRIGGER Phi Phi Island Resort at 11 AM and arrive at Royal Phuket Marina at noon; depart from from Royal Phuket Marina at 2 PM and arrive at OUTRIGGER Phi Phi Island Resort at 3 PM.
• Departure and arrival times are approximate and may vary due to weather conditions or other unforeseen circumstances.
• Guests are requested to arrive at Royal Phuket Marina and check-in at the departure lounge by 1:30 PM to ensure a smooth boarding process.