Vinpearl Resort & Spa Ha Long

Know Before You Go

• Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Fees: Fee for buffet breakfast: approximately VND 450000 for adults and VND 230000 for children Airport shuttle fee: VND 2600000 per vehicle (one-way) Rollaway bed fee: VND 3040000 per stay The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: Deposit: VND 1000000.00 per night We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel.

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• All guests, including children, are required to present a valid government-issued ID card at check-in.
• Full Board rate plans begin with dinner on the check-in date and end with lunch on the check-out date.
• Guests who wish to have lunch on their arrival date instead of their departure date must inform the property at least 5 days in advance; this meal change option is only available for arrivals before 1 PM and departure before noon.
• Requests for meal plan changes on the check-in date will not be accommodated.
• Birth certificates for children must be presented at check-in.
• In the absence of birth certificates, child ages will be determined based on their height.