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Rooms
Make yourself at home in one of the 110 guestrooms featuring iPod docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and minibars.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, outdoor tennis courts, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Dining
Enjoy local and international cuisine at La Terrasse, one of the hotel's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the beach bar or one of 5 bars/lounges, or 2 poolside bars. Business, Other Amenities Featured amenities include a business center, express check-in, and express check-out. Planning an event in Guia de Isora? This hotel has 12917 square feet (1200 square meters) of space consisting of conference space and 14 meeting rooms. Free valet parking is available onsite. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. La Jaquita Beach - 0.4 km / 0.3 mi Alcala Beach - 0.5 km / 0.3 mi Centro Cultural Alcalá - 1 km / 0.6 mi Tenerife Beaches - 1 km / 0.6 mi Playa de Punta Blanca - 1.3 km / 0.8 mi Playa de Baja Larga - 1.4 km / 0.8 mi Playa de los Topos - 1.5 km / 1 mi Playa la Carrera - 1.9 km / 1.2 mi Playa de los Tarajales - 2.4 km / 1.5 mi El Varadero - 2.5 km / 1.5 mi Playa de FonsalĂa - 3 km / 1.9 mi Arena Beach - 3.7 km / 2.3 mi Playa San Juan - 4.1 km / 2.5 mi Playa Chica - 4.8 km / 3 mi Ocean Explorer - 6.6 km / 4.1 mi The nearest airports are: Tenerife South Airport (TFS) - 38.4 km / 23.9 mi La Gomera (GMZ) - 101 km / 62.7 mi The preferred airport for RedLevel at Gran Melia Palacio de Isora - Adults Only is Tenerife South Airport (TFS). Spoken Languages German Russian English Italian French Spanish Know Before You Go: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests under 16 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). Fees: Pet fee: EUR 80 per pet, per day Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) Guests must contact this property in advance to reserve onsite parking This property accepts credit cards; cash is not accepted This property uses some solar energy; some water is reused through a grey water recycling system Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special Checkin Instructions: Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Checkin Time: 3:00 PM Checkin End Time: midnight Checkin Minimum Age: 18 Checkout Time: 12:00 PM
Hotel policies:
Check-in: 3:00
Check-out: 12:00
Calle La Costa, s/n, Guia de Isora, ES