Genting Hotel & Spa at Resorts World Birmingham

Renovation

The following facilities or services will be unavailable from August 2 2026 to August 7 2026 (dates subject to change): Spa Spa/Beauty services Swimming pool The property is closed: Christmas Eve and Christmas Day.

Know Before You Go

• Reservations are required for massage services.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access.
• Guests can contact the property for details using the contact information on the booking confirmation.
• Parking height restrictions apply.
• Contactless check-in and contactless check-out are available.
• Fees: Fee for English breakfast: approximately GBP 19.95 for adults and GBP 9.95 for children Covered self parking fee: GBP 20 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: Deposit: GBP 50 per accommodation, per night We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a fire extinguisher Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Rollaway beds are only suitable for guests aged up to 12.

Special Checkin Instructions

• Front desk staff will greet guests on arrival at the property.
• The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
• Other arrangements must be coordinated with the property prior to arrival.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.