





From €0.00
Rooms
Make yourself at home in one of the 182 individually decorated guestrooms, featuring minibars (stocked with some free items) and flat-screen televisions.
Rooms
have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Amenities
Relax at the full-service spa, where you can enjoy massages. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless internet access, concierge services, and wedding services. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Dining
Enjoy Mexican cuisine at Chef’s Atelier, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the beach bar. Full breakfasts are available daily from 7:00 AM to 11 AM for a fee. Business, Other Amenities Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 66736 square feet (6200 square meters) of space consisting of conference space and 5 meeting rooms. Free valet parking is available onsite. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. El Camaleón Mayakoba Golf Course - 0.7 km / 0.4 mi Playa Xcalacoco - 3.9 km / 2.4 mi Gran Coyote Golf - 3.9 km / 2.5 mi Tres Rios Ecopark - 3.4 km / 2.1 mi Chun-Zumbul (diving site) - 6.4 km / 4 mi 28 de Julio Square - 6.9 km / 4.3 mi Punta Esmeralda Beach - 8 km / 5 mi Virgen Beach - 8.2 km / 5.1 mi Maroma Beach - 8.2 km / 5.1 mi Guadalupe Church - 8.3 km / 5.1 mi Playa 88 - 8.5 km / 5.3 mi Playa Avenida Colosio - 8.7 km / 5.4 mi Temazcal Natura - 9 km / 5.6 mi Plaza Las Americas - 9.4 km / 5.8 mi Super Chedraui Selecto Avenida 10 - 9.7 km / 6 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 44.3 km / 27.5 mi Cancun Intl. Airport (CUN) - 46.5 km / 28.9 mi Tulum Intl. Airport (TQO) - 113.8 km / 70.7 mi Spoken Languages English Spanish Know Before You Go: Reservations are required for golf tee times and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions. Fees: Fee for full breakfast: approximately USD 35 for adults and USD 18 for children Pet deposit: USD 100 per stay Pet fee: USD 100 per pet, per night Service animals are exempt from fees Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available Some water is reused through a grey water recycling system Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. Special Checkin Instructions: To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Checkin Time: 3:00 PM Checkin End Time: anytime Checkin Minimum Age: 18 Checkout Time: 12:00 PM
Hotel policies:
Check-in: 3:00
Check-out: 12:00
Carretera Federal, Playa del Carmen, MX