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Rooms
Make yourself at home in one of the 74 air-conditioned rooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with satellite programming provide entertainment. Bathrooms have complimentary toiletries and bidets.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Dining
Enjoy Mediterranean cuisine at Le Relais, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM. Business, Other Amenities Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Lugano? This hotel has 4865 square feet (452 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Funicolare Monte Brè - Cassarate Station - 0.1 km / 0.1 mi Lugano Exhibition Centre - 0.7 km / 0.4 mi Parco Ciani - 1.1 km / 0.7 mi Villa Ciani - 1.3 km / 0.8 mi University of Lugano - 1.3 km / 0.8 mi Lungolago - 1.4 km / 0.8 mi Palazzo dei Congressi - 1.4 km / 0.9 mi Lake Lugano - 1.5 km / 0.9 mi Casino Lugano - 1.6 km / 1 mi Cantonal Art Museum - 1.7 km / 1 mi Via Gottardo - 1.8 km / 1.1 mi Piazza della Riforma - 1.8 km / 1.1 mi Via Nassa - 1.9 km / 1.2 mi San Lorenzo Cathedral - 2.1 km / 1.3 mi Chiesa di Santa Maria degli Angioli - 2.2 km / 1.4 mi The nearest airports are: Lugano (LUG-Agno) - 7.6 km / 4.7 mi Milan Malpensa Airport (MXP) - 80.5 km / 50 mi The preferred airport for Grand Hotel Villa Castagnola is Lugano (LUG-Agno). National Ratings This hotel is rated 5 stars. Spoken Languages German Russian English Italian French Dutch Spanish Know Before You Go: Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 September to 31 May. Parking height restrictions apply. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Fees: Uncovered self parking fee: CHF 20 per day (in/out privileges) Covered valet parking fee: CHF 30 per day Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) Rollaway bed fee: CHF 120 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 14 years of age. Tourism fee: CHF 0.15 per person, per night We have included all charges provided to us by the property. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, mobile payments, and cash Mobile payment options include: Apple Pay and TWINT This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available Long-term renters welcome This property uses some geothermal energy; some water is reused through a grey water recycling system Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Special Checkin Instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Checkin Time: 3:00 PM Checkin End Time: midnight Checkin Minimum Age: 18 Checkout Time: 12:00 PM
Hotel policies:
Check-in: 3:00
Check-out: 12:00
Viale Castagnola 31, Lugano, CH