Riu Sri Lanka

Know Before You Go

No pets and no service animals are allowed at this property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, mobile payments, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Some water is reused through a grey water recycling system Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property does not serve alcohol on Poya Day (every full moon day of the month) and other public holidays as per local law.

Special Checkin Instructions

• If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• This is a certified Sri Lanka Tourism Level 1 property.
• Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.
• This property does not permit name changes on reservations.
• The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.