Ajwa Sultanahmet Hotel

Know Before You Go

• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Some facilities may have restricted access.
• Guests can contact the property for details using the contact information on the booking confirmation.
• Alcohol is not served at this property.
• Cashless payment methods are available for all transactions.
• Fees: Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children Airport shuttle fee: EUR 250 per vehicle (roundtrip, maximum occupancy 2) Rollaway bed fee: EUR 50.0 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• If driving, please contact this property in advance for more information (e.g., directions).
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• This property's full service spa area, including swimming pool and hammam, has separate hours for men and women.
• Men have access from 8 AM to 3 PM, daily, and women have access from 3:30-10 PM, daily.
• The fitness center is reserved for women from 6-8 AM, daily.