Douro Royal Valley Hotel & SPA

Renovation

• The following facilities are closed seasonally each year.
• They will be closed from April 6 to May 3: Spa Hot tub

Know Before You Go

• The seasonal pool will be open from May to October.
• Some facilities may have restricted access.
• Guests can contact the property for details using the contact information on the booking confirmation.
• Fees: Airport shuttle fee: EUR 100 per vehicle (one way) Pet fee: EUR 25 per pet, per stay Service animals are exempt from fees Housekeeping is available for an additional fee The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property A swimming cap is mandatory in all indoor swimming pools

Special Checkin Instructions

• This property doesn't offer after-hours check-in.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.