Hangzhou Xihu State Guest House

National Ratings

Property class, provided by our rating system, is based on property type, amenities, and services.

Know Before You Go

• Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Contactless check-out is available.
• At check-in, guests must provide a negative COVID-19 test result.
• The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in.
• Fees: Fee for buffet breakfast: approximately CNY 147 for adults and CNY 74 for children Rollaway bed fee: CNY 280.0 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation.
• Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• At check-in, guests must provide a negative COVID-19 test result.
• The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.