Hotel Mango Valley

Know Before You Go

• Pool access available from 6:00 AM to 9:00 PM.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• A car is recommended for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• Fees: Fee for cooked-to-order breakfast: approximately USD 1 for adults and USD 1 for children Airport shuttle fee: USD 70 per vehicle (one-way, maximum occupancy 10) Pet fee: USD 18 per pet, per day Service animals are exempt from fees Crib (infant bed) fee: USD 18.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, mobile payments, and cash
• Cashless transactions are available Long-term renters welcome Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation.
• The front desk is open daily from 3:00 PM - 5:00 PM.
• If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation.
• Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and key retrieval information.
• The front desk is staffed during limited hours.
• Guests are required to download the property's WhatsApp (506-8656 2467) mobile app before check-in.
• Please be aware that dogs reside at this property.
• Quiet hours are enforced at the property from 9:00 PM to 7:00 AM.
• Information provided by the property may be translated using automated translation tools.
• Guests arriving outside of regular check-in hours must contact the property prior to arrival to arrange check-in