Resort Santhiya Koh Phangan Resort & Spa

Know Before You Go

• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• A car is required for transportation to and from this property.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
• Fees: Fee for buffet breakfast: approximately THB 800 for adults and THB 400 for children Airport shuttle fee: THB 1450 per person (one-way) Airport shuttle fee per child: THB 725 (one-way), (from 2 to 11 years old) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: New Year's Eve (December 31) Gala Dinner per adult: THB 4000 New Year's Eve (December 31) Gala Dinner per child: THB 2000 (from 2 to 11 years old) We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• Guests must transfer via boat and shuttle to the property.
• Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking.
• This property offers transfers from the ferry terminal and airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation.
• To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
• Prior to arrival, guests must complete online registration with the property via a secure link.
• Guests will be asked to provide the property with a copy of their passport before arrival.
• If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation.
• Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• This hotel is located on hilly terrain and offers guests shuttle service around the property.
• To reach this resort, guests must travel by boat transfer (surcharge) via scheduled or private speedboat from Santhiya Samui Pier (Koh Samui) subject to weather conditions.
• Shared 30-minute speedboat journeys depart from Santhiya Samui Pier (Koh Samui).
• Guests must contact the property in advance for scheduled departures.
• This is a certified Thailand SHA Plus property.
• Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.