Grand Rotana Hotel Resort and Spa

Know Before You Go

• Pool access available from 8:00 AM to 5:00 PM.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• A car is not required for transportation to and from this property.
• Parking height restrictions apply.
• Fees: Fee for buffet breakfast: approximately USD 15 per person Airport shuttle fee: USD 18 per person (one-way) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking and high chair This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Onsite parties or group events are strictly prohibited Long-term renters welcome Safety features at this property include a fire extinguisher, a smoke detector, and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• This property doesn't offer after-hours check-in.
• Guests will be asked to provide the property with a copy of their passport before arrival.
• Guests will receive an email within 48 hours before arrival with check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.