RatiLanna Riverside Spa Resort

Know Before You Go

• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.
• Fees: Airport shuttle fee: THB 1000 per vehicle (one-way, maximum occupancy 5) Rollaway bed fee: THB 2049.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: Christmas Eve (December 24) Gala Dinner per adult: THB 4500 Christmas Eve (December 24) Gala Dinner per child: THB 2250 (from 6 to 11 years old) New Year's Eve (December 31) Gala Dinner per adult: THB 5300 New Year's Eve (December 31) Gala Dinner per child: THB 2650 (from 6 to 11 years old) Gala Dinner on November 24 per adult: THB 4800 Gala Dinner on November 24 per child: THB 2400 (from 6 to 11 years old) Gala Dinner on November 24 per adult: THB 4800 Gala Dinner on November 24 per child: THB 2400 (from 6 to 11) We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.