You & Me by Cocoon Hotel

Know Before You Go

• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Children 15 years old and younger are not permitted at this adults-only property.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Set meals are served in guestrooms only (no menus or public dining).
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• Fees: Airport shuttle fee: USD 485 per person (roundtrip) Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) Rollaway bed fee: USD 255.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: Christmas Eve (December 24) Gala Dinner per adult: USD 400 Christmas Eve (December 24) Gala Dinner per child: USD 400 (from 16 to 18 years old) New Year's Eve (December 31) Gala Dinner per adult: USD 450 New Year's Eve (December 31) Gala Dinner per child: USD 450 (from 16 to 18 years old) A tax is imposed by the city: USD 12.00 per person, per night.
• This tax does not apply to children under 2 years of age.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• Guests must transfer to the property via airplane or floatplane and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation.
• This property offers transfers from the airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.