The Westin Rusutsu Resort

Know Before You Go

• Hot springs access available from 5:00 AM to 1:00 AM.
• Reservations are required for golf tee times, massage services, and spa treatments.
• Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ).
• Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
• Fees: Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 2310 for children Airport shuttle fee: JPY 5000 per person (one-way) Airport shuttle fee per child: JPY 5000 (one-way), (from 4 to 12 years old) Rollaway bed fee: JPY 6050.0 per day Facilities fee: JPY 150 per person, per night and includes use of: hot tub; spa The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A city tax may be collected at the property.
• The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate.
• Please note that further exemptions may apply.
• For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: JPY 150.00 per person, per night.
• This tax does not apply to children under 15 years of age.
• We have included all charges provided to us by the property.
• The additional

Mandatory fee

covers a bathing fee per adult, collected at the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher
• This property affirms that it follows the cleaning and disinfection practices of
• Commitment to Clean (Marriott)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• Children ages 6 and older may use public baths with an accompanying adult of the same sex.

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• Guests must contact this property at least 1 week in advance to reserve the airport shuttle bus.
• Additional breakfast fees apply for children under 12 years old booked on a breakfast included rate plan.
• Rusutsu amusement park closed every Monday and Tuesday.