Swiss-Garden Hotel & Residences, Genting Highlands

Know Before You Go

• Pool access available from 7:00 AM to 10:00 PM.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Fees: Fee for buffet breakfast: approximately MYR 62.64 for adults and MYR 32.40 for children Early check-in is available for a fee (subject to availability) Late check-out fee: MYR 150 (subject to availability) Crib (infant bed) fee: MYR 50.0 per night Rollaway bed fee: MYR 140.4 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city: MYR 3.00 per accommodation, per night We have included all charges provided to us by the property.
• Parking is included for 1 vehicle per reservation.
• A parking fee of MYR 16 per day (flat rate) or MYR 1 per hour applies for each additional vehicle.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Special Checkin Instructions

• To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
• If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.