Palace Downtown

Know Before You Go

• Pool access available from 7:00 AM to 7:00 PM.
• One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Contactless check-in and contactless check-out are available.
• Fees: Fee for buffet breakfast: approximately AED 160 per person Airport shuttle fee: AED 400 per vehicle (one-way, maximum occupancy 3) Rollaway bed fee: AED 350.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: Deposit: AED 500 per night A tax is imposed by the city: AED 20.00 per accommodation, per night A tourism fee is imposed by the city and collected at the property.
• The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
• Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
• Guests must contact the property in advance for check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• Guests must present a valid, original government-issued photo identification at check-in.
• Copies or digital versions are not accepted.
• Check-in is 2 PM on December 31 to avoid temporary road closures.