Hotel Otavalo

Know Before You Go

• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.
• Fees: Self parking fee: COP 10 per day Nearby parking fee: COP 10 per day (66 ft away; open 8:00 AM to 7:00 PM) Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) Rollaway bed fee: COP 80.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%.
• A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted Long-term renters welcome
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Special Checkin Instructions

• The front desk is open daily from 7:30 AM - 11:30 PM.
• To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation.
• Guests will be asked to provide the property with a copy of their passport before arrival.
• If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation.
• Guests will receive an email within 72 hours before arrival with check-in instructions.
• The front desk is staffed during limited hours.
• Information provided by the property may be translated using automated translation tools.