Azerai Can Tho Resort

Know Before You Go

• Pool access available from 6 AM to 9 PM.
• Reservations are required for massage services.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Fees: Fee for full breakfast: approximately VND 540000 for adults and VND 270000 for children Airport shuttle fee: VND 1100000 per vehicle (one-way, maximum occupancy 7) Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) Rollaway bed fee: VND 1701000.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Onsite parties or group events are strictly prohibited Long-term renters welcome
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of
• Commitment to Clean (Marriott)

Special Checkin Instructions

• Guests must transfer to the property via boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation.
• This property offers transfers from the airport (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• This property is located in the middle of a river and can only be accessed by boat.
• Daily transfer service is provided from the mainland (Arrival Pavilion) to the property beginning at 6 AM (boat runs every hour), and from the property to the mainland beginning at 6:30 AM (boat runs every hour).
• Guests planning to arrive outside of boat scheduled times can request a roundtrip boat transfer for VND 95,000 per adult or VND 195,000 per adult per day (day pass); there are no transfer fees for children ages 11 and under.
• Guests can contact the property to arrange the transfers.