Napasai Samui Residence Resort

Renovation

The following facilities or services will be unavailable from May 9 2026 to May 6 2028 (dates subject to change): One of the swimming pools Supervised childcare The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday: Bar/lounge Dining venue(s) Indoor pool Outdoor pool

Know Before You Go

• Pool access available from 8:00 AM to 6:00 PM.
• Reservations are required for golf tee times, massage services, and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
• Fees: Rollaway bed fee: THB 2136.6 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests who may encounter issues with stairs should contact this property in advance.
• Elevators are not available.

Special Checkin Instructions

• This property offers transfers from the ferry terminal and airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation.
• The front desk is open daily from 9:00 AM - 8:00 PM.
• This property doesn't offer after-hours check-in.
• The front desk is staffed during limited hours.
• If driving, please contact this property in advance for more information (e.g., directions).
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.