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Rooms
Make yourself at home in one of the 48 individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets.
Rooms
have private furnished patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a sauna, and a 24-hour fitness center. Additional features at this Art Deco resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). Spending a day of fun is easy with the theme park shuttle (surcharge).
Dining
Grab a bite at Beefbar Restaurant, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee. Business, Other Amenities Featured amenities include complimentary wired internet access, limo/town car service, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Xpu-ha Beach - 0.1 km / 0.1 mi Oasis Beach - 0.1 km / 0.1 mi Ecopark Kantun Chi - 1.9 km / 1.2 mi Cenote Cristalino - 2.2 km / 1.3 mi Cenote Azul - 2.5 km / 1.6 mi Cenote JardĂn del Eden - 3.1 km / 1.9 mi Chikinha Cenote - 3.5 km / 2.2 mi Tajma Ha Cenote - 3.8 km / 2.4 mi Puerto Aventuras Golf Club - 4.6 km / 2.8 mi Puerto Aventuras Marina - 5.2 km / 3.2 mi CEDAM Museum - 5.2 km / 3.3 mi Fatima Bay - 5.5 km / 3.4 mi Kantenah Lagoon - 6.2 km / 3.9 mi Chac Mol Cenote - 6.6 km / 4.1 mi Caleta Chac-hal-al - 7.3 km / 4.5 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 42.8 km / 26.6 mi Cancun Intl. Airport (CUN) - 80.7 km / 50.2 mi The preferred airport for Hotel Esencia is Cancun Intl. Airport (CUN). Spoken Languages English French Spanish Know Before You Go: Pool access available from 7:00 AM to 7:00 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). A car is not required for transportation to and from this property. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Fees: Fee for cooked-to-order breakfast: approximately USD 78 to 120 for adults, and USD 39 to 60 for children Airport shuttle fee: USD 319 per vehicle (one-way, maximum occupancy 4) Airport shuttle fee per child: USD 319 (one-way), (up to 11 years old) Pet fee: USD 200 per pet, per day Service animals are exempt from fees Late check-out is available for a fee (subject to availability) Housekeeping is available for an additional fee Crib (infant bed) fee: USD 100.0 per night Rollaway bed fee: USD 200.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: USD 3.39 per accommodation, per night Service fee: 15 percent We have included all charges provided to us by the property. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available Some water is reused through a grey water recycling system Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Special Checkin Instructions: This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Casa Maya]. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Checkin Time: 3:00 PM Checkin End Time: 12:30 AM Checkin Minimum Age: 18 Checkout Time: 12:00 PM
Hotel policies:
Check-in: 3:00
Check-out: 12:00
Carretera Cancun-Tulum Km. 265, Xpu-Ha, MX